Refund Policy
A legal disclaimer
This online fitness program is provided for informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Participants should consult their healthcare provider before beginning any new exercise regimen, especially if they have pre-existing health conditions or concerns. The creators and providers of this program are not responsible for any injury or health issue that may arise from participation. By engaging in this program, you acknowledge and agree to do so at your own risk.
Refund Policy - the basics
GWAN MOVE offers a refund policy on products and merchandise, generally allowing returns within 30 days of purchase for items that are unused, unworn, and in their original packaging. To initiate a refund, customers must provide a proof of purchase and contact customer service for authorization. Refunds are typically processed back to the original payment method, and shipping costs are usually non-refundable unless the return is due to a defect or error on GWAN MOVE's part. For specific details or exceptions, it is recommended to review the official refund policy on GWAN MOVE's website or contact their customer support directly.